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Preview dialer software can use for its call center software in game business.

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Agents can use preview dialer to see the next call in their leads list. It's then up to them to make the call, which is commonly done by pressing a phone button. They can also skip a number and move on to the next on the list. Agents that need to look up customer information between calls benefit from preview dialer. This is critical because game agency's agents may research their customers before making calls and change their sales tactics accordingly.

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